+971 56 245 9537 info.dxb@greenlightlogistics.ae Customer portal
Green Light Logistics LLC

Reverse Logistics and Returns Management

Returns management in Dubai: collection, inspection, restocking, repacking or disposal, with reporting on every return.

What it is

Returns are part of selling online. We collect returned items, inspect them, and restock, repack, return to supplier or dispose of them on your instructions — with a report on every return.

Who it is for

  • E-commerce brands
  • Retailers handling customer returns
  • Distributors processing damaged goods

What is included

  • Returns collection
  • Inspection and grading
  • Restocking or repacking
  • Return to supplier
  • Disposal where instructed
  • Returns reporting

How it works

Connect and profileYour products, order volumes, delivery areas and return policy.
Receive stockInbound counted and stored ready to pick.
Pick, pack, dispatchOrders prepared to your packing standard and handed to the right carrier.
DeliverLast-mile delivery, fulfilment-centre deliveries and cash collection where required.
Returns and reportsReturns inspected and restocked or set aside, with regular reporting.

Frequently asked questions

Can you tell me why items were returned?

We record the condition and any customer reason supplied with the return.

Tell us about your cargo

A written quote, usually within one working day. No obligation.